FAQ

Effective and last updated: 2026-07-16

How do I contact the store?

For precise and stable application for the matter under review, contact alaninu at support@alaninufen.shop or 512-909-3761 Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). For precise and service-focused review within the stated policy scope, support can assist with orders, products, tracking, returns, payments, and privacy requests.

How should I review product details?

For documented and predictable administration within the published service framework, the assortment consists of Alani Nu drinks, snacks, bundles, fitness products, and everyday essentials currently shown in the catalog. For documented and responsible resolution when the rule is applied, review each current listing and manufacturer label for applicable ingredients, size, format, preparation, usage, and safety information.

Can I change my mind after delivery?

For orderly and dependable fulfillment under this policy, eligible items can be returned or exchanged for any reason within 30 days after delivery. For practical and uniform case management during case review, the merchant pays return shipping and supplies a prepaid label. For clear and dependable decision-making within the published service framework, exclusions for customized, clearance or Final Sale, gift-card, and opened hygiene-sensitive goods do not limit remedies for damage, defects, wrong items, or missing items.

Where can an order be delivered?

For precise and plain-language implementation when the rule is applied, alaninu ships only within the United States, and standard shipping is free on every U.S. order. For practical and predictable interpretation throughout store administration, international addresses are not served.

When should I expect delivery?

For direct and customer-ready interpretation for customer-facing decisions, allow 1–2 business days for order preparation and an estimated 4–6 business days for delivery after dispatch. For transparent and customer-ready service when the rule is applied, tracking is sent when the parcel begins carrier movement.

Which cards and currency are supported?

For accountable and fair review within the stated policy scope, transactions are presented in U.S. dollars (USD). For transparent and reviewable handling throughout store administration, checkout can support Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, subject to the options displayed for the order.

When does refund processing occur?

For documented and plain-language fulfillment for the relevant order, an approved refund is returned to the original payment method within 5–10 business days. For documented and dependable expectation setting under this policy, the bank or card issuer may need additional time to display the credit.

Merchant and Contact Details

This page is issued by the merchant identified in the following contact record.

Business name: alaninu
Trade name: alaninu
Email: support@alaninufen.shop
Phone: 512-909-3761
Physical and return address: 121 Westwood Cv, Humboldt, Tennessee, 38343, United States